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Thursday, February 12, 2009

File Personally for a Faster Claim

Inconvenient as it may seem, transacting personally to a social security office for a disability application or disability appeal would often do the trick to get your papers moving.

I share the same observation with the American Federation of Government Employees (AFGE). In its letter, AFGE asserted that 45% of calls to Social Security officers were either ignored or not responded to. Many callers were also made to call back.

Obviously, the problem is the lack of manpower of most Social Security offices. Consequently, workload piles up and many paper works and transactions are left hanging.

If staffing is the problem, the solution is to hire more employees. However, with the present economy and ever growing national debt, it would unlikely happen.

The government has not identified this problem as it insisted on using new technology, forming a task force or restructuring of the Social Security Administration. It insisted on applying various approaches to resolve this rather simple dilemma.

With some applicants, hiring a social security representative is the solution. If you are one of them, ask your representative of the status of your claim. Chances are representatives would either tell you immediately about the status of your application or initiate to communicate with the office by themselves.

At the end, it is the public, which suffers a lot. This situation, certainly, screams for practical and urgent change.