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Tuesday, May 7, 2013

SSA Rolls Out Mobile Website for Smart Phone Users

Since the advent of smart phones, it is not uncommon to see people tinkering on their Android phones, Blackberry, or iPhones to stay connected to the Internet. As a result of this growing trend, private companies and government offices have launched their own mobile-compatible websites and applications. Now, the latest federal agency to follow such trend is the Social Security Administration (SSA).

In a recent press release, the agency’s Acting Commissioner, Carolyn W. Colvin, has announced that the SSA is now offering a new mobile optimized website. Accordingly, smart phone users can access the agency’s official website via smart phone.

Pages that can be accessed through the new mobile version include the Frequently Asked Question, an interactive Social Security number (SSN) decision tree to help people determine the documents required for SSN card renewal or replacement, and a mobile publications which they can listen to in both English and Spanish right on their phone.

Moreover, visitors can learn how to create their own my Social Security account to get an online Statement of their Social Security account and learn more about the agency’s award winning online services. Also, visitors may connect to the agency’s social media accounts like Facebook, Twitter, YouTube and Pinterest through its new mobile version website.

Aside from the mobile version website, the agency likewise provided a new mobile field office locator for people who were unable to accomplish their business through phone or over the internet. The office locator has the ability to provide turn by turn directions to the nearest SSA office based on the information requested by the user.

Colvin encourages all smart phone users to take advantage of the agency’s new mobile website through the press release. She further asserted that the recent effort is in line with the agency’s cost cutting measures. She claimed that by taking advantage of the technology, the agency can be abele to meet the evolving needs of the Americans in a more innovative ways without compromising its quality service, which a Los Angeles social security disability firm deemed right.