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A Million People Prefer to View Their Accounts through the SSA’s Online Service

In a recent press release, Social Security Administration (SSA) commissioner, Michael J. Astrue, announced that in less than a couple of months time, a million people have already accessed the agency’s online service to view their social security accounts statement.

Commissioner Astrue previously declared that the agency’s Social Security Statement is a huge success since it achieved its thrust of providing Americans with an easy access to their social security statements. Account holders can now obtain an estimation of their possible benefits in the future. Astrue further suggested that all policy holders should check their statements via online each year.

The online statement facility was developed by the agency to provide estimates for retirement, long-term, and permanent disability, as well as survivor benefits. For young wage earners, it likewise provides accurate information regarding their earnings. Therefore, they may be able to know whether their earnings are posted to their social security statement on time. Way back in snail mail days, seeing young wage earners’ earning details was far possible. 

The implementation of the agency’s online statement on its database was made effective last May 1. This popular electronic service of the agency has promoted ease and convenience for wage earners.

In a statement released by the American Customer Satisfaction Index (ACSI), most users are giving the online statement an excellent score of 89. In fact, this new online service is already becoming competitive with the other top-rated virtual services offered by the agency such as the retirement estimator and online application for retirement. The ACSI is responsible in tracking trends in customers’ satisfaction and in giving significant progress insights for private and government agencies.

Although the online service is easily accessible to anyone, users must be 8-years of age and must have a social security number, a valid e-mail address, and a U.S. mailing address, reminded by the SSA in its official press release page.

For better guides on the different kinds of social security benefits, a Los Angeles disability lawyer can provide some important reminders, specifically applicable to new applicants.

SSA Says Online Social Security Statement Now Available

In its official press release page, the Social Security Administration (SSA) announces through Commissioner Michael J. Astrue that the agency is now offering SSA beneficiaries an online version of Social Security Statement via their official website.

The new online statement was said to provide qualified wage earners with the following benefits:

•    Secured and convenient access to their social security earnings and benefit information.

•    Estimates which members can use to plan for their future retirement.

•    Estimates for disability and survivors benefits, hence making the statement a very significant tool.

•    A convenient way to check whether their earnings are posted to their records on time.

•    Opportunity to save or obtain a hard copy of their statement for financial planning discussion purposes with either a family or a financial planner.

Commissioner Astrue said that the agency’s new service offered is simple and user-friendly; therefore, social security members have nothing to worry about.

To get a personalized online statement, people must first provide complete personal information, which must match the information that the agency already has. When it comes to security, the agency uses Experian, an external authentication service provider, apparently for additional verification purposes.

Although identity check is an important part of this new service, the agency guarantees that it will not share any person’s social security number with Experian.

After the verification, members have to create a “My Social Security” account using a specific user name and password to access their online statement.

Nevertheless, although the agency is anticipating the success of its new service, SSA still assumes that some members may not be able to cope up with the new online version of social security statement. Therefore, the agency is still providing its members an option to request for a traditional paper social security statements being sent through snail mail or to visit any of the agency’s local offices.  

In a recent press release following the launch of the agency’s new service, Commissioner Astrue was very pleased in announcing that the launch of the new online version of statement is currently gaining success.

Such development is indeed very good news for everybody. Aside from the 130,000 social security members who patronized the new service, a Los Angeles disability lawyer here is also glad in giving the agency two-thumbs up for the success of its newly launched service.